Privacy Policy

REX DIRECT Privacy Policy


At Rex Direct, Inc. (“Rex Direct”), we appreciate the trust you place in us when you choose to visit our website, (the “Website”) and participate in our panels and surveys.  This REX DIRECT Privacy Policy (the “Privacy Policy”) describes the types of personal information we collect, why and how we collect it, how we use it, and when we share it with third parties.  Our Policy also describes the choices you can make about how we collect and use your personal information.

In this Privacy Policy, “we” and “our” means REX DIRECT and “you” means any person who visits our Website, participates in our Surveys, calls us on the phone, or emails us.

Click on the following links to go directly to the corresponding sections of this Privacy Policy:


We collect different types of personal information in a number of ways, including:

Contact and Account Information, such as your name, address, telephone number, and email address when you call us, email us, sign up to receive marketing emails, or set up an account to become an Honest Insite member. Account information may also include demographic information about you, such as your age or birthdate and gender. By creating a user name and a password of your choice, you may access your account online at any time to view and/or edit your profile. You are responsible for maintaining the confidentiality of your account login information. 

Geolocation information, such as the location of your device that you use to visit our Website, if your device settings allow us to collect location information; and

Social Media Information. We may also collect personal information about you if you choose to enable, log into, or sign on to REX DIRECT social media sites such as Facebook (“Social Media Sites”). When you connect to our Social Media Sites, we may collect personal information that you provide. For example, when you log in with your Facebook credentials, we may collect personal information from your Facebook profile, if permitted– such as your email address, profile picture, and friend list. We use this information to personalize the services we provide to you. If you do not want us to provide us with this information, please change the privacy settings on your Social Media Site accounts.

Device and browsing information and other Internet activity information.  We use automated means to collect information about your phone, tablet, computer, or device, and online browsing activity.  This information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. We use a variety of means to collect this information, including the following:

Cookies: Like many websites, we use a feature of your browser called a “cookie.” A cookie automatically identifies a computer—but not an individual—to our servers when a person visits our website.  Cookies allow us to correlate your computer with certain usage patterns that are stored in our log files.  We use cookies to help us improve our Website and to deliver a better and more customized service. They enable us to estimate usage patterns, store information about your preferences, customize our Website, and recognize users when they return to our Website.  If for any reason you do not wish to take advantage of cookies, you may have your browser not accept them, although this will disable some essential features our Website.  For more information about the cookies we use and to set your preferences, please see our Cookie Policy (link).

Cookies/Tracking Technologies on Social Media Sites: REX DIRECT maintains REX DIRECT pages on various Social Media Sites.  When you visit our Social Media Sites, the provider of the Social Media Sites and other third parties may set cookies and other tracking technologies on your browser or device.  We do not have control over the placement of cookies by other websites or social media websites.  Please note that this Privacy Policy does not apply to, and we are not responsible for, the privacy practices or cookie use by any third party sites. 

Clear GIFS: We may also collect information through the use of clear gifs (also called Pixel Tags, Web beacons and Web bugs) on our Website and in selected email messages we send to you.  These are tiny graphic files, not visible to the human eye, that help us analyze our customers’ online behavior and measure the effectiveness of our Website and our advertising. We work with third party service providers that help us track, collect, and analyze this information, which may include your device’s IP address, your browser type, your operating system, date and time information, such as when you receive, open, or click a link in an email message from us, and other technical information about your device. We may also track certain information about the identity of the website you visited immediately before coming to our site. We also work with third party service providers that use tracking technologies to deliver promotions on our behalf across the Internet. These companies may collect information about your visits to our Website, and your interaction with our advertising and other communications.

Do Not Track Signals: When a user turns on the Do Not Track preference in their web browser, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit:




We use the information we collect from you for various purposes, including to:

  • Provide our Services
  • Send communications to you about our surveys and panels;
  • Improve our Website and quality of service;
  • Enable our service providers to perform certain activities on our behalf;
  • Communicate with you about changes to our Website;
  • Comply with our legal obligations, policies, and procedures; and
  • Respond to your requests and inquiries.


SHaring your information

We will not sell your personal information to any third party for money. We may share your information under certain circumstances to our third parties, including, but not limited to, our affiliated companies, vendors, advertisers, survey partners and sponsors, and other trusted service providers, for purposes related to our business, including, but not limited to, advertising, attribution, measurement of campaigns, analytics and research.  For example, we may disclose your personal information to third parties that assist us as follows:

  • To provide survey feedback to our survey sponsors;
  • To distribute emails;
  • To process your rewards, incentives, and prizes;
  • To distribute other marketing materials or advertisements, including on our Website and the websites of third parties; and
  • To prevent fraud.

We require our vendors and service providers to maintain the confidentiality of all information that we share with them and to use such information only in accordance with the obligations set forth in the agreements we have with them.

In addition, we may disclose your personal information to law enforcement agencies, government/regulatory bodies, and content protection organizations to: (i) protect our legal rights, privacy or safety, and that of our subsidiaries, affiliates, employees, agents, contractors, or other individuals; (ii) protect the safety and security of visitors to our online services or other properties; (iii) protect against fraud or other illegal activity or for risk management purposes; or (iv) comply with the law including with subpoenas, search warrants, court orders, and other legal process.


Your personal information may be transferred in the event we sell or transfer all or a part of our business or assets.  We will make commercially reasonable efforts to provide you with reasonable notice of such transfer, or as otherwise required by law.

To Unsubscribe


To unsubscribe from our marketing emails, please email us at [____], or simply click the unsubscribe button found at the bottom of any of the emails that we send you.  Please allow us at least ten (10) business days from when the request was received to complete your unsubscribe request.



We implement a variety of commercially reasonable security measures to maintain the safety of your Personal Information.  We take appropriate physical, electronic and administrative steps to maintain the security of personal information we collect.  Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure.  Accordingly, while we use commercially reasonable means to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to us.  


Our Website and Social Media accounts may include links to third party websites whose privacy practices may differ from ours. If you choose to purchase products or services through a third party site, or otherwise access a third party site, the information collected by the third party is governed by that third party’s privacy policy.  We encourage you to review the privacy policies of any other sites you visit.




Our Website is not intended for children. REX DIRECT does not knowingly collect any personal information or data from children under the age of thirteen, and will dispose of any such information if we become aware that it has been provided to us.  If you believe that your child under the age of 13 has submitted personal information to us in connection with our Website or Social Media Sites, please contact us at [insert email] so that we may take steps to delete this information.  Minors age 14 to 17 are permitted to access the Website and participate in the Services only with parental permission.  It is the responsibility of the individual and the parent to ensure such permissions are obtained. 



We retain your personal information only for as long as necessary for the purposes it was retained, such as to provide services to you. In some instances, we may retain information for longer periods in order to comply with applicable laws and otherwise as necessary to allow us to conduct our business.



We may amend this Privacy Policy from time to time. If we change our Privacy Policy, we will post the updated Privacy Policy on this page with an updated date. Under certain circumstances, we may notify you of amendments through additional means, such as posting a notice on our Website homepage or contacting you via email.


The California Consumer Privacy Act provides California consumers with specific rights regarding their personal information, including the following:

the right to request access to the personal information we have collected about you;

the right to request deletion of your personal information;

the right to request disclosure of the categories of personal information we collect, the purposes for which we collect, sell or disclose that information, and the categories of third parties with whom we share the information; and

the right to opt-out of the sale of your personal information.

To exercise any of these rights, please submit a request to us via email  We may need to request additional information from you in order to verify your identity.  We will begin processing your request once we are able to verify your identity and we will respond to your request within 45 days of its receipt, or we will notify you if we require more time to respond. If we cannot verify your identity or authority to make the request, we will not respond to your request. If we find that your verifiable consumer request is excessive, repetitive, or manifestly unfounded, we may charge a reasonable fee to respond to your request.  We will not discriminate against you for requesting any of the rights outlined above.


Customers outside of the united States

REX DIRECT stores its information, including Personal Data as that term is defined in the General Data Protection Regulation (“GDPR”), and hosts its website in the United States.  If you are located outside of the United States or are using our website from outside the United States, please be aware that your Personal Data will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The laws that apply to the use and protection of personal data in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country. By voluntarily providing us with your Personal Data and/or using our website, you consent to the terms of this Policy and the collection, use, maintenance, transfer to and processing of your personal data in the United States or other countries or territories, and, unless otherwise stated in this Privacy Policy, we use this consent as the legal basis for that data transfer.  If you require further information about this you can request it from


If you have any questions about this Privacy Policy or the security of your personal information on our Website, please contact us at

This Privacy Policy was last updated on October 4, 2020.